The problems Citex UK faced
Citex UK needed an online collaboration tool which required minimum
engineering costs. It also needed to be accessible to people of
different backgrounds, who could take advantage of ProjectProgress’s
transparency.
“We needed an intuitive and reliable mechanism to support coordination
and the development of deliverables as part of an EU project that
includes 14 partners, including Citex UK, 7 other universities
throughout Europe and 4 commercial partners. We also needed a
cross-platform tool with zero maintenance requirements and which would
appeal to a diverse community of users including academics, researchers,
software engineers and project managers,” says Oliver Jones, CEO Citex UK
Citex UK began using ProjectProgress three years ago, primarily as a
document repository. They used our version management control to avoid
duplication issues.
“ProjectProgress was mainly used for document management and for sharing
applications that were developed as part of the project. It has been an
extremely versatile resource for developing documents that required
input from multiple project partners, and the versioning functions were
particularly useful in this context,” comments Oliver Jones, “but, in
this case, the project's objective is to develop argumentation models
and technologies.”
ProjectProgress made the collaboration tasks for the development of
project deliverables transparent. We also enabled Citex UK to focus on
project issues of primary concern and easily bring together a diverse
project community working on a variety of computing platforms.
“ProjectProgress has allowed us to maintain a high level of shared
project awareness and has given us the confidence that the reasons for
which we subscribed to this tool were reliably fulfilled,” continues
Oliver, “everybody found ProjectProgress very intuitive and the use of
on-line documentation and help functions was sufficient to support both
regular users and administrators in their tasks.”




